Order processing times in our warehouse may take 1-3 business days (excluding weekends and holidays). However, during peak seasons with higher volumes, order processing can take 3-5 business days (excluding weekends and holidays).

Once the order is shipped, you will receive a shipping confirmation email with a tracking number, which will also be posted on your Toronto Book Barn account under Past Orders. 

*Please note: that once the tracking number is assigned, we kindly ask you to allow 3-5 business days for the carrier to begin posting updates on their website. For more information regarding shipping timeframes, please visit our Shipping page. 

If you would like to place an order with us, please follow the steps listed below:

Log into your account

Browse the site for the book(s) you would like to order

Once you have clicked on a book, add it to your shopping cart by clicking on the ‘Add to Cart’ button

Once you have selected all the books you would like, click the ‘View Cart’ button in the same book window or the cart icon at the top right of the page

Verify the books and quantities you have selected

If you have a coupon code, enter it ‘Coupon Code’ field

Once your order is complete, select ‘Proceed to Checkout’

Enter your shipping and payment information

If all of the information is accurate, click the ‘Place Order’ button

Once your order is submitted, you will see an order confirmation message as well as receive an order confirmation email to verify your purchase details.

As we want to ensure all orders are processed as quickly as possible, you may only cancel your order for a brief period of time before we begin processing it in our warehouse. Once your order has started processing, it is no longer able to be canceled. 

To cancel an order, please visit your Past Orders. Once an order has been canceled, please allow 1-5 business days for any charges to be reversed.

If you have questions regarding your order, please contact our Customer Experience team.